Google NewsMan masturbated on call with customer service rep – and she couldn’t hang up, suit says  Kansas City StarDelayed On Southwest? You Can Now Skip The Customer Service Line And Request A $75 Credit Online  ForbesAirbnb releases group booking features as it taps into AI for customer service  TechCrunchBanks Boost Visibility With Branches in Airport Terminals  PYMNTS.comKeeping Customers Happy: 50 Customer Service Statistics  Small Business TrendsHow did customer service get so bad?  Financial TimesHow Best Buy uses generative AI to improve customer support  The Keyword | Google Product and Technology NewsParloa, a conversational AI platform for customer service, raises $66M  TechCrunchDean Minnich: The best customer service is good manners | COMMENTARY  Baltimore Sun


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